Line has been cut

WORST NETWORK EVER!!!!! issue with the data bundle has not been resolved yet lady called from customer care on the 19th informing me that they will extend my bundle expiry date I need to check in 10 minutes. the evening the lady called again informing me that they could not extend the bundle but when the bundle expires they will add the difference and extend it for 365 day.<br> On the 20th I could not use any of my data I then called CC from 9am till 8pm<br> I chatted to 20 CC agents that transferred me to technical Department I asked for a supervisor jarryd he could not solve the problem he then said I need to wipe my phone get to a wifi spot and update software if it still does not work I need to go to a cell c store.<br> Got 2 cell c store checked my sim said it's not working. In order to do a sim swop I need to give my id and proof of address so I had to go home to get it when I get back to store they told me sorry our system is down and we cant sell you the sim as is sorry.<br> Bought sim then call cc to do a SS after 30 minutes victors tells me sorry but my line has been cut I must go to a store he cant help me and he doesn't know why it has been cut. He opened a case to investigate