NM
Nkhensani M
1 reviews | Active since Aug 2023
31 Aug 2023, 12:35
Line given back to cell c
My line has been blocked, I have been on the phone and all they doing is giving me a run around. The consultants are telling me that I need to go to the nearest Cell C which is 185 km from where I am staying. I am really frustrated it's a line I use for almost everything. I honestly don't know what to do anymore. I have used this number for more than 15 years.
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Cell C's replyOfficial
31 Aug 2023, 13:02Dear Nkhensani Maluleke
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience with our customer service. That's not the level of service we aim to provide.
We have escalated the matter, one of our consultants will contact you.
Regards
^MM
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience with our customer service. That's not the level of service we aim to provide.
We have escalated the matter, one of our consultants will contact you.
Regards
^MM
Best regards,
Cell C's reply31 Aug 2023, 13:02
Official
Dear Nkhensani Maluleke
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience with our customer service. That's not the level of service we aim to provide.
We have escalated the matter, one of our consultants will contact you.
Regards
^MM
Thank you for getting in touch with us.
We're sorry to hear about your frustrating experience with our customer service. That's not the level of service we aim to provide.
We have escalated the matter, one of our consultants will contact you.
Regards
^MM
Best regards,