Line cut off

After speaking to 3 agents from cell C - not one of them know how to assist me!<br> Contract ended last night. Today i am on pre-paid. I still have data available that i cannot use (have a screen shot of this) and customer care told me i will be billed for this - which is not right as i am unable to use the data.<br> I bought 100mb via FNB - have POP that it was processed. it is now 1hour later and still the data has not been loaded. How must i send proof op the screen shots if the data has not been loaded and i am unable to send emails with the attached pics?