MA
Mellissa A

1 reviews | Active since Jul 2013

20 Jan 2016, 07:40

LINE CLOSED OUT OF SPITE

I am ****ed at cellc and I really, really, really want to cancel all three accounts I have with you. I have been ill treated and handled with no care! Cellc wants me to pay an amount of R1698.00 and I refused because I did not agree to having an open contract. When I took back my money that they debited without authorisation from me they decided to close the other to lines that has nothing to do with this amount. Meaning I went through half of this month with no service being unable to use my cellphone because some stupid ASS! decided \oh she doesn't want to pay I will show her"I am tired of CellC I am greatly distressed and disgusted with the *** i've been given by them after being a loyal customer for almost four years. Can I get some feedback as to how you going to give me back the half a month of service I did not get due to ***********"

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Replies (1)
Cell C
Cell C's reply20 Jan 2016, 07:55
Official
Hello RoyalPriesthood,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN