NI
Nasreen I

1 reviews | Active since May 2013

25 Jan 2018, 15:18

Line blocked 5th time in a matter of 2 weeks!!!!

Line was blocked because I refused to pay for Getmore services which I cancelled last year in Aug 2017 however I am still being billed for it. I have called and spoken to 44 people in total unto and including today just to have the Getmore services removed totally from both my contracts. this is the thing that I don't get, My contracts is with Cell C and I have paid my contracts so why is the cell c lines blocked???????????

This is the worst service provider ever. Its like you have to call in daily to unblock your lines.

Its funny how people learn from their mistakes, yet Cell C and getmore plays the blame game and 5 months down the line have still not learned how to fix their mistakes.

0
Replies (2)
Cell C
Cell C's reply25 Jan 2018, 15:41
Official

Good afternoon Nasreen

We will ensure that this matter is sorted. Do expect communication from one of our team members.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply26 Jan 2018, 09:51
Official

Moses confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN