Lindo Shabalala cell c customer service agent Rude and Scarcastic.

I called cell c customer service line on Friday 27th May 2022, around 18:09pm. I was assisted by Lindo Shabalala. I have never experienced such rudeness from a customer service agent. I have been experiencing issues with my data. When I check my balance it states that I have data however when I try to use the internet or apps I simply can not get online. This has been going for weeks which mean I continously have to recharge only for my data to last less than 24hours or less. Cell c also gives you free data when you recharge but that seems to just disappear. I also can't make calls even though I have airtime. Lindo said he can't help with the calls but can assist with the data issue which he didn't. He was snappy from get go. How do you choose what you can and can't assist with? Instead he told me at on his side he can see that I have been online from 12am the night before. I told him thats impossible, I was sleeping and it doesn't make sense. He repeated the same thing over and over rudely. No willingness to assist. He then sarcasticly asked what is the purpose of this call, what am I trying to get out if it when he is telling me that I have been online since 12am. I said that I need assist because somehow there is a issue, he also could pick up on his side that I had recharged that evening. He was not interested in helping me at all. Plain rude. I asked speak to someone else, his manager. He said his team leader is not available but he will send my details through. Its been two days I still haven't heard from the team leader, Nolwazi Swize. The purpose of customer care is to assist customers. This guy had so much attitude, didn't assist and felt that he had every right to be rude because it this was happening over the phone. I am beyond disgusted. I doubt he forwarded my details. I want something to be done about this situation. Customers should not have to deal with staff that think he run the place.