LIMIT

I TOOK A WIFI CONTRACT IN JUNE 2015 FOR R199. THE NEXT DAY AFTER I TOOK THE CONTRACT I PHONED THE CALL CENTER AND SET A LIMIT OF R50 BECAUSE THAT IS THE MIN AMOUNT I COULD SET, TOLD TO ME BY THE CALL CENTER PERSON. ON THE 17 OCTOBER 2015, I CHECKED MY BALANCE SO I WILL KNOW HOW MUCH CELL C WILL BE DEBITING MY ACCOUNT, SO MY HORROR THE BALANCE R667,47, SO I PHONE THE CALL CENTER AND THEY TOLD ME I SET A R500 LIMIT, WHICH I DID NOT BECAUSE REMEMBER ASKING THE MIN AMOUNT, I WAS TOLD THE SOMEONE WILL CALL ME IN 2 DAYS TIME WITH A UPDATE, IT IS THE 22/10/2015 AND NO ONE HAS CALL ME. SO I PHONE IN TO FIND OUT WHAT WAS GOING ON THE CALL CENTER PERSON TOLD ME THAT SHE CAN ONLY SEND AN EMAIL TO THE PERSON HANDLING THE CASE. AND THE WILL CALL ME. WHEN WILL THAT DAY BE BECAUSE MY DEBIT ORDER WILL GO OUT AT THE END OF THE MONTH AND I'M NOT WILL TO PAY THAT AMOUNT. I WORK ON A BUDGET. REF NO ***