Lifetime???
<p>I took out a contract with cell c and got the ag mobile ghost. With a 24 hour swap out lifetime warantee. The clerk explained no need for insurance the phone is covered. The phone broke, and ag closed down. Cell c not taking any resonsibility told my they cant or wont help. A friend of mine got reimbursed for the phones value. I got the run around.</p>
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Replies (8)
Cell C's replyOfficial
23 Feb 2017, 10:06We will refer this matter to the relevant team for assistance. You will be contacted with the outcome feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Feb 2017, 10:06
Official
We will refer this matter to the relevant team for assistance. You will be contacted with the outcome feedback.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
24 Feb 2017, 07:43Mpho has been in contact with you to assist with this matter. He advised that you need to take the unit to your nearest Cell C store and book it in for repairs.
Regards
Cell C | PN
Best regards,
Cell C's reply24 Feb 2017, 07:43
Official
Mpho has been in contact with you to assist with this matter. He advised that you need to take the unit to your nearest Cell C store and book it in for repairs.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
07 Mar 2017, 21:13After my conversation with cellc i handed in my handset. It is still laying at the store. 12 days and still in the store. No complaince for the store.
's update07 Mar 2017, 21:13
Reviewer Update
After my conversation with cellc i handed in my handset. It is still laying at the store. 12 days and still in the store. No complaince for the store.
's updateReviewer Update
07 Mar 2017, 21:14After my conversation with cellc i handed in my handset. It is still laying at the store. 12 days and still in the store. No complaince for the store.
's update07 Mar 2017, 21:14
Reviewer Update
After my conversation with cellc i handed in my handset. It is still laying at the store. 12 days and still in the store. No complaince for the store.
Cell C's replyOfficial
08 Mar 2017, 08:55We will follow up on this matter and provide feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply08 Mar 2017, 08:55
Official
We will follow up on this matter and provide feedback.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
14 Mar 2017, 19:14Still no joy.... phone still at he shop.
's update14 Mar 2017, 19:14
Reviewer Update
Still no joy.... phone still at he shop.
's updateReviewer Update
22 Mar 2017, 09:54Any progress?
's update22 Mar 2017, 09:54
Reviewer Update
Any progress?
Cell C's replyOfficial
22 Mar 2017, 15:45The store confirmed that they have contacted you and provided feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Mar 2017, 15:45
Official
The store confirmed that they have contacted you and provided feedback.
Regards
Cell C | PN
Best regards,