Lies...lies..
Cell C Vincent Park East London, has no customer service. I went to Port my number to Cell C and I was told by a lady called Samkelisiwe that it's not done during the weekend, which I went today the 25 March 2022. Samkelisiwe is rude no customer approach and lies. I was assisted by the same store by a guy called Thembinkosi and my number was ported. That woman is giving that store a bad reputation, the management must take action.
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Cell C's replyOfficial
25 Mar 2022, 21:49Hi Chwayita
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
^PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
^PN
Best regards,
Cell C's reply25 Mar 2022, 21:49
Official
Hi Chwayita
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
^PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
^PN
Best regards,