Lies. Lies. Lies

I would give them a -467 stars if it were possible.

April 2021 my contract ran out and I requested to be put onto Prepaid as I was planning to leave the country within the next 12 months, the retention lady convinced me to take a 'month to month' data contract. I was hesitant but after her confirming to me like 7 times that I could cancel at any point with a months notice and no penalty I went ahead. Well well well, now about 12 months later I request for the number to be moved to prepaid cause Im out the country and not using any data I find out they want me to pay a cancellation fee of R1800 cause I'm on a 2 year contract. They wont reply to my numerous emails on the topic but they can send me emails stating the account have been handed over to collection for outstanding amount due. Horrible customer service, faith lost. People will say anything to get you to sign.