RG
Robyn G

1 reviews | Active since Nov 2013

09 Nov 2017, 10:41

Lies lies lies

My daughter app**** for a cell c contract and keeps having to call cell c for updates. Every time there is a different story. She keeps getting told she will get a call from the supervisor or call center agent that opened the application but hears absolutely nothing back. Do you not want new customers and if so is this how they get treated?

0
Replies (1)
Cell C
Cell C's reply09 Nov 2017, 10:58
Official

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist

Regards

Cell C | PN