1 reviews | Active since Sept 2010
Lies ***** and *****ing at cell c part 2
Part 2. Cell c has attempted to debit money off my account without authorization on the 1st of December and again on the 15th of December after my contract was completed and paid in full on the 25th of Oct 2018. My number has been *****ently subscribed to various services as well as my prepaid cell c sims.I have since blocked my numbers.I am informing cell that 1:'I will NOT pay for ***** on my name and will get a stop order.2'Should cell c attempt to blacken my name I will take action. This is the second time im reporting this.The first time cell took two days to phone,they phoned me at 7:30am, and again when I couldn't answer,they then sent me two snarky mails informing that I was unavailable instead of just phoning back like normal people.Theres nothing to discuss. Its simple 1 stop debiting me you are *****ing.2 after 6 years of being your customer I want nothing to do with cell c and have warned all my friends family and colleagues and will contine to do so,you are not above the law. As a FSP you are in violation of the consumer protection act and the prescribed processes and procedures.
The consultant must reach you telephonically in order to process your request and to verify your details for security purposes.
You can reply on the email she sent and advise of a convenient time to contact you and she will gladly assist.
We have forwarded this review for further assistance.
Regards
Cell C | PN
The consultant must reach you telephonically in order to process your request and to verify your details for security purposes.
You can reply on the email she sent and advise of a convenient time to contact you and she will gladly assist.
We have forwarded this review for further assistance.
Regards
Cell C | PN
