WS
Werner S

1 reviews | Active since Jun 2020

01 Oct 2023, 13:29

Lies and empty promises

I have been waiting 3 weeks for a change of ownership after daily follow-ups being made. Everytime "someone" from the back office will call me and to date nobody contacted me. Empty promises daily. You are terrible and provide zero customer service. Your call ctr agent lie to customers and even after sending personal emails to Cell C staff.... zero response. If this is not sorted by tomorrow afternoon... I WILL port my network. My contract expired and I am scared to upgrade after this horrible experience.

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Replies (1)
WS
Werner S's update01 Oct 2023, 15:19
Reviewer Update
24-48 Working hours..... you have got to be kidding right?? Did you even read what I wrote or do you just copy and paste you stupid generic response to everyone. You have until 12pm tomorrow. No more 24-48 hour ****!!