Lies and Empty Promises
<p>On the 8th July 2017 I inadvertantley while doing an EFT Transfer, pressed the wrong Recipient, and paid R4,320 into CellC. I contacted them and after letting them have a copy of my Bankstatement the case was registered on the 13th July. They were satisfied that the money did come from my account and said they would pay me within seven days. After the seven days had expired, I called again and was told that the case had been sent to their Finance Dept for refund on the 18th July and I would be paid within seven days of the 18th. Today is the 31st July and I still havent received a single sent from them.</p>
We apologies for the frustrations you have experienced. Our team will be in touch to assist you. Do expect a call.
Regards
Cell C | DA
Best regards,
We apologies for the frustrations you have experienced. Our team will be in touch to assist you. Do expect a call.
Regards
Cell C | DA
Best regards,
After promising twice to pay back my money, Seven days from the 13th July; and then shifting to seven days from the 18th July; today I was told I would have to wait three more days for MY MONEY. WHAT GIVES THESE SCOUNDRELS THE RIGHT TO DO THIS WITH MY OWN MONEY.
I am going to CellC tomorrow morning, and I am not going to leave there until my money is in my bank, where it belongs. I am going to tell all the customers there what is happening to me with my own money.
This nameless character who sent me the so called apology, what did he mean? Why dont they simblply rectify the problem?
I AM SIMPLY NOT GOING TO WAIT ANOTHER THREE DAYS!!
Thanks very much for your support.
After promising twice to pay back my money, Seven days from the 13th July; and then shifting to seven days from the 18th July; today I was told I would have to wait three more days for MY MONEY. WHAT GIVES THESE SCOUNDRELS THE RIGHT TO DO THIS WITH MY OWN MONEY.
I am going to CellC tomorrow morning, and I am not going to leave there until my money is in my bank, where it belongs. I am going to tell all the customers there what is happening to me with my own money.
This nameless character who sent me the so called apology, what did he mean? Why dont they simblply rectify the problem?
I AM SIMPLY NOT GOING TO WAIT ANOTHER THREE DAYS!!
Thanks very much for your support.
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C/PN,
Look at all these promises above, and to crown it all I went to your Head Office Customer Care and was promised there as well that my money was transferredon the 31st July and would reflect in my bank on the third, which is rediculous to start with - in fact it is so rediculous it is absolutely despicable. There is still no money back in my bank account from you!
You are the most ******* business I have ever had the very sad misfortune dealing with. I am a 74year old man who made an common mistake by making a finger fault and forwarding my money to your sick account instead of one of my Agents.
I have repaid my salesman the amount I sent you rotten lot, five days short of a month from today. In addition to all this I have spent at least R200 in petrol costs driving to your offices,. plus endless telephone calls.
Where did you crawl out from? You are a disgrace to the entirew Telecomunication Industry in our Country
Cell C/PN,
Look at all these promises above, and to crown it all I went to your Head Office Customer Care and was promised there as well that my money was transferredon the 31st July and would reflect in my bank on the third, which is rediculous to start with - in fact it is so rediculous it is absolutely despicable. There is still no money back in my bank account from you!
You are the most ******* business I have ever had the very sad misfortune dealing with. I am a 74year old man who made an common mistake by making a finger fault and forwarding my money to your sick account instead of one of my Agents.
I have repaid my salesman the amount I sent you rotten lot, five days short of a month from today. In addition to all this I have spent at least R200 in petrol costs driving to your offices,. plus endless telephone calls.
Where did you crawl out from? You are a disgrace to the entirew Telecomunication Industry in our Country
Good morning Juan
As per our system, the money has been transferred into your bank account. Please check with your bank today.
Regards
Cell C | PN
Best regards,
Good morning Juan
As per our system, the money has been transferred into your bank account. Please check with your bank today.
Regards
Cell C | PN
Best regards,
Please send me Proof of Payment. How many working days will that take?
Please send me Proof of Payment. How many working days will that take?
HelloPeter,
Thank you for this tremendous Vehicle to be able to aire ones views when being bul**** and manipulated by the conglomorates.
They have responded within minutes to every accusation I have put forward with more empty promises, but when I asked for proof of this so called payment of theirs, they have run away. No response what so ever. You cant prove what doesnt exist.
Jan du Toit
HelloPeter,
Thank you for this tremendous Vehicle to be able to aire ones views when being bul**** and manipulated by the conglomorates.
They have responded within minutes to every accusation I have put forward with more empty promises, but when I asked for proof of this so called payment of theirs, they have run away. No response what so ever. You cant prove what doesnt exist.
Jan du Toit