KS
Kevin S
1 reviews | Active since Mar 2009
20 Apr 2022, 16:08
***** and nobody willing to help
So Cell C go search for my previous reviews on Hello Peter to see the problem. Basically you moved me over from the 66c calling plan onto the all in one plan. After being escalated to your mysterious back office they **** to me and told me that the 66c plan had been discontinued. It was a blatant lie as it is still very much active on cell C. I have tried to migrate back, your call centre has tried to move me back and nobody seems to be able to. You rep**** to me with my last reveiew and I have had no response seems now you are just ignoring me. On my way to buy an MTN sim card.
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Replies (3)KS
Kevin S's updateReviewer Update
20 Apr 2022, 21:52*** what in the world do you need my ID number for? I have orchard an MTN son card are you going to assist me out should I port off Cell C?
KS
Kevin S's update20 Apr 2022, 21:52
Reviewer Update
*** what in the world do you need my ID number for? I have orchard an MTN son card are you going to assist me out should I port off Cell C?
KS
Kevin S's updateReviewer Update
28 Apr 2022, 13:30So Basically Cell C has rep**** to me asking if I want to be on the 66c plan I said yes and havent heard from them since the 21st of April once again being ignored!
KS
Kevin S's update28 Apr 2022, 13:30
Reviewer Update
So Basically Cell C has rep**** to me asking if I want to be on the 66c plan I said yes and havent heard from them since the 21st of April once again being ignored!
KS
Kevin S's updateReviewer Update
05 May 2022, 00:23So it's been 21 days I've called Cell C numerous times with someone promising to get back to me, the last correspondence here was on the 21st of April and once again they are just ignoring me because nobody there seems to be able to change the plan im on. I have now ortrd to mtn. A bit more expensive but cheaper than what I was paying on the plan cell c moved me to. With customer service like this no wonder you are going out of business!
KS
Kevin S's update05 May 2022, 00:23
Reviewer Update
So it's been 21 days I've called Cell C numerous times with someone promising to get back to me, the last correspondence here was on the 21st of April and once again they are just ignoring me because nobody there seems to be able to change the plan im on. I have now ortrd to mtn. A bit more expensive but cheaper than what I was paying on the plan cell c moved me to. With customer service like this no wonder you are going out of business!