***** and fradulants

Placed an order online on the 27 Dec 2021 and delivery was supposed to be between 5-7 working days and I have called the multiple times since there was no delivery nor communication from them.

Today they claim the cellphone I provided doesn't exist but I received a SMS on the same number. Called them to check delivery address and they agent said its not on the system only Cape Town...like *** Cape Town is very huge. I need the excact address of delivery.

The next thing they will do send back the parcel to the warehouse and claim they couldn't find the address and they can't reach me on cellphone as they already claimed it does not exist...did not even received a missed call.

Doubt they will process refund since they cannot do a simple delivery

Order number O***. Case number ***. Waybill number CELLC***2.