TK
Tiro K
1 reviews | Active since Jun 2009
11 Jan 2023, 06:35
Lets see what CEO Douglas Craigie Stevenson from Cell has to say
Good day Douglas
Trust you are well.
Please have your team review my complaint that has been pending for the past 2 years, your attention to customer service will be highly appreciated to improve cell c review.
Case number provided by social media team: ***
Kind Regards,
Helpful (0)
Replies (7)0
Replies (7)TK
Tiro K's updateReviewer Update
11 Jan 2023, 14:25Hi,
Yes, this case has been pending for a 2 years, please follow the below reference numbers provided and communicate with the Nkosazana Motsamai <***> who sent me a paid up letter in September for R173.99 however my ITC shows that I am now owing Cell C R346.
If this is not resolved by the end of the week I will be taking desperate measures to ensure that the CEO desk is aware and take it to the relevant authorities.
Cellc ***
Reference numbers:
***
***
Kind Regards,
Yes, this case has been pending for a 2 years, please follow the below reference numbers provided and communicate with the Nkosazana Motsamai <***> who sent me a paid up letter in September for R173.99 however my ITC shows that I am now owing Cell C R346.
If this is not resolved by the end of the week I will be taking desperate measures to ensure that the CEO desk is aware and take it to the relevant authorities.
Cellc ***
Reference numbers:
***
***
Kind Regards,
TK
Tiro K's update11 Jan 2023, 14:25
Reviewer Update
Hi,
Yes, this case has been pending for a 2 years, please follow the below reference numbers provided and communicate with the Nkosazana Motsamai <***> who sent me a paid up letter in September for R173.99 however my ITC shows that I am now owing Cell C R346.
If this is not resolved by the end of the week I will be taking desperate measures to ensure that the CEO desk is aware and take it to the relevant authorities.
Cellc ***
Reference numbers:
***
***
Kind Regards,
Yes, this case has been pending for a 2 years, please follow the below reference numbers provided and communicate with the Nkosazana Motsamai <***> who sent me a paid up letter in September for R173.99 however my ITC shows that I am now owing Cell C R346.
If this is not resolved by the end of the week I will be taking desperate measures to ensure that the CEO desk is aware and take it to the relevant authorities.
Cellc ***
Reference numbers:
***
***
Kind Regards,
TK
Tiro K's updateReviewer Update
17 Jan 2023, 11:54Hi Douglas and your employee SM
Do you understand my frustration now, have you followed up on the numerous effort, emotions and communication that has went through which are causing me pain. To this day since I provided you with all reference numbers you are unable to say anything. What is being done to resolve?
Do you understand my frustration now, have you followed up on the numerous effort, emotions and communication that has went through which are causing me pain. To this day since I provided you with all reference numbers you are unable to say anything. What is being done to resolve?
TK
Tiro K's update17 Jan 2023, 11:54
Reviewer Update
Hi Douglas and your employee SM
Do you understand my frustration now, have you followed up on the numerous effort, emotions and communication that has went through which are causing me pain. To this day since I provided you with all reference numbers you are unable to say anything. What is being done to resolve?
Do you understand my frustration now, have you followed up on the numerous effort, emotions and communication that has went through which are causing me pain. To this day since I provided you with all reference numbers you are unable to say anything. What is being done to resolve?
TK
Tiro K's updateReviewer Update
21 Jan 2023, 07:09On the 17th January I was informed I will be contacted today. It is still today.
TK
Tiro K's update21 Jan 2023, 07:09
Reviewer Update
On the 17th January I was informed I will be contacted today. It is still today.
TK
Tiro K's updateReviewer Update
25 Jan 2023, 03:54Good day
My profile has not been updated as yet and my credit scoring has been affected. I will continue to escalate to relevant ombudsman as I am not happy with the outcome or even my personal needs and requirements have not been met
My profile has not been updated as yet and my credit scoring has been affected. I will continue to escalate to relevant ombudsman as I am not happy with the outcome or even my personal needs and requirements have not been met
TK
Tiro K's update25 Jan 2023, 03:54
Reviewer Update
Good day
My profile has not been updated as yet and my credit scoring has been affected. I will continue to escalate to relevant ombudsman as I am not happy with the outcome or even my personal needs and requirements have not been met
My profile has not been updated as yet and my credit scoring has been affected. I will continue to escalate to relevant ombudsman as I am not happy with the outcome or even my personal needs and requirements have not been met
TK
Tiro K's updateReviewer Update
25 Jan 2023, 04:23Please communicate with me via email only from this point only. You have all my details from the above reference numbers
TK
Tiro K's update25 Jan 2023, 04:23
Reviewer Update
Please communicate with me via email only from this point only. You have all my details from the above reference numbers
TK
Tiro K's updateReviewer Update
25 Jan 2023, 10:59Wow, Cell C, that is wow. So I received a paid up letter from your company but you can not source it yourself. WoW, out of all services you are the worst, inconveniencing a customer to this extent. Please note I am escalating the matter. So in actual fact what this means is that you have not followed up on the reference numbers I gave you or my account
TK
Tiro K's update25 Jan 2023, 10:59
Reviewer Update
Wow, Cell C, that is wow. So I received a paid up letter from your company but you can not source it yourself. WoW, out of all services you are the worst, inconveniencing a customer to this extent. Please note I am escalating the matter. So in actual fact what this means is that you have not followed up on the reference numbers I gave you or my account
Cell C's replyOfficial
25 Jan 2023, 11:22We did follow up , how ever the collection team requested for the letter for further assistance .
^NH
^NH
Cell C's reply25 Jan 2023, 11:22
Official
We did follow up , how ever the collection team requested for the letter for further assistance .
^NH
^NH