KO
Kobus O

1 reviews | Active since Aug 2018

28 Apr 2019, 11:47

Less reliable than certain car brands.

Internet (100gb LTE sim only) has been down since Wednesday 11am, 24 April 2019 in Phalaborwa.

two references were given. ********** ********** 602088

The account is in good standing, has always been since it's a debit order.

I have had no updates besides being asked for contact details and the references given. No other contact has been made.

Now I have 21.35 GB left over to use and it seems it will go to waste as end of month is two days away.

If the internet is not restored by tomorrow, I am going to process a cancellation order as this is hurting my business. I don't have time to play cat and mouse, or being transferred between cellc employees asking the same security questions 7 times in a row. I just need working internet.

I have worked at a ISP before doing this exact same business, it is a money saving tactic. As internet not used by the ISP does not have to be paid for toward the supplier.

This is not even the first time !

0
Replies (1)
Cell C
Cell C's reply29 Apr 2019, 08:13
Official
Good morning

Our team will be in touch to assist.  Do expect a call.

Regards
DA