Legal Departments slow service

So from my previous review Cellc has promised me that they will contact me, but they havent done so. I have been contacting them since August , when my account was closed with Nudebt. Their customer agents cant help me because the account is with the Legal Department. Today I called again and I was transferred to a department that told me on their side it shows that I owe Cellc R0.00, but on my credit record it shows that I owe R9000. This is so confusing and frustrating. Promises being made and not kept. I have to go out of my way each and every time and get nothing. I have sent over 10 emails to their legal department and I have gotten no response. NOT ONE!!! Once again, if I could rate zero stars, I would. I would not recommend anyone to cells