nM
nokukhanya M
1 reviews | Active since Oct 2015
27 Oct 2015, 09:07
legal department
I have 3 contracts with cell c. I phoned customer care to change my banking details from Capitec to Nedbank. The consultant only changed for 2 lines instead of 3. I made a call this morning to check if my accounts are up to date...i was shocked that i have been handed over to legal department for this nomber***) this is not my fault and now i have to pay about R2000 for this line so they can remove my name from legal department. I want nothing to do with cell c and i would like to cancell all my 3 contracts before they expire.
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Cell C's replyOfficial
28 Oct 2015, 08:32Hello makaTP,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply28 Oct 2015, 08:32
Official
Hello makaTP,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN