left hand right hand ****up

Good Day.<br> Im Going to start by saying how very disappointed I am with Cell C service. I originally received a call from one of your sales reps from your kzn offices in connection with a new deal. She was very unprepared and unsure of the deal with no technical knowledge of the product she wanted to sell to me. she apologized as she was new. I accepted this and played along. 20 gb per month for 24 months with a lte router @ r199 per month. I phoned the next day as i was afraid that i was going to billed some elaborate amount. Who ever i spoke to that day, told me it was only a 3gb package captured, i then told them that i wanted the 20gb package. i was told that the contract had to cancelled on your system and a new one issued. I received a sim card three days later. when i phoned i was told that the router was not in stock. next day i phoned again, i was told that the contract needed to be cancelled again, as the stores were informed that only a sim had to be sent. It was then cancelled again. Three days later I phoned again, as i had not received any mails or sms in connection with the new contract. the 145 option 2 informed me that there were no contract application captured and