1 reviews | Active since Jun 2020
Lebogang Rama***o
I bought contract phone from cellc on March before lockdown, to my surprise it only worked for 2weeks, i phoned customer service and explained what was happening and they told me i had to wait cause it was lockdown, the phone was still on as we could not switch it off because of the screen that is blank,u could still call it and hear messages coming in until battery got flat on last day of it going off it has funny noises but finally it switched off,on 06may i took it to the store ,so they booked it for repairs, 3weeks later i got a call saying its liquid damage from Garry from repairs, strange very strange, i could have not send the phone for repairs if it was liquid damage believe me i know ,i am very disappointed and still have to continue paying for something i dont have anymore, i still have my j7prime now that i took 3years ago,still working just fine ,i never replaced the screen or book for any repairs this is new to me ,i was so excited to replace it but i was disappointed by A30s and cellc
Apologies for the unpleasant service experienced.
Please note that it is possible, you can take the device in for a second opinion.
Is the device insured?
^SM
Best regards,
Apologies for the unpleasant service experienced.
Please note that it is possible, you can take the device in for a second opinion.
Is the device insured?
^SM
Best regards,
