tM
tshepo M

1 reviews | Active since Sept 2014

16 Oct 2023, 15:25

Lebogang Mazibila bad employee

Sad to say that I just spoke to a very rude unprofessional Lebogang mazibila who is a consultant at your or Tambo branch please listen to a call from my number 073 to the branch,she gives zero interest to your customers and she reflects Cell C as a business because it displays the same attitude

0
Replies (3)
Cell C
Cell C's reply16 Oct 2023, 15:37
Official
Dear Tshepo Monkhe

Thank you for contacting Cell C.

We were so sorry to hear about the negative experience you had with one of our customer service agents. Please accept our sincerest apologies for the stress and frustration this has caused you.
 
Please provide us with a brief description of your query so that we can assist accordingly.

Regards,
^TM 
 
 
tM
tshepo M's update16 Oct 2023, 16:15
Reviewer Update
My issue is receiving attention please address your staff attitude
Cell C
Cell C's reply16 Oct 2023, 16:41
Official
Thank you for bringing this matter into our attention. It will be addressed accordingly. That is definitely not the type of service that we aspire to provide. Please accept our sincerest apologies in this regard.

^NH