DJ
Doe J
1 reviews | Active since Jul 2011
14 Nov 2019, 13:00
Leave Cell C as soon as you can
I have now complained on the following occasions for one issue - my internet connection does not work well and they still charge me full money.
I've complained on these dates: 1. HelloPeter 4th November - Thabisile from the social media team says she would sort me out, her team has done jack **** 2. HelloPeter 11th October 3. HelloPeter 23rd September 4. Twitter 7th October 5. Twitter 21st October 6. Twitter 22nd October 7. Twitter 23rd October 8. Twitter 29th October 9. Twitter 1st November 10. Twitter 5th November 11. Twitter 12th November 12. Twitter 13th November 13. Twitter 14th November
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Replies (2)
Cell C's replyOfficial
15 Nov 2019, 08:20Good day
Our Network team have been struggling to get hold of you. The matter has been investigated. See the below feedback.
'The client is served by one dominant serving site [1620- Halfway Gardens] which is situated approximately 230 meters from the client's work address. Based on sites stats, there are no service affecting alarms or downtime and the site is performing well'
^NT
Our Network team have been struggling to get hold of you. The matter has been investigated. See the below feedback.
'The client is served by one dominant serving site [1620- Halfway Gardens] which is situated approximately 230 meters from the client's work address. Based on sites stats, there are no service affecting alarms or downtime and the site is performing well'
^NT
Cell C's reply15 Nov 2019, 08:20
Official
Good day
Our Network team have been struggling to get hold of you. The matter has been investigated. See the below feedback.
'The client is served by one dominant serving site [1620- Halfway Gardens] which is situated approximately 230 meters from the client's work address. Based on sites stats, there are no service affecting alarms or downtime and the site is performing well'
^NT
Our Network team have been struggling to get hold of you. The matter has been investigated. See the below feedback.
'The client is served by one dominant serving site [1620- Halfway Gardens] which is situated approximately 230 meters from the client's work address. Based on sites stats, there are no service affecting alarms or downtime and the site is performing well'
^NT
DJ
Doe J's updateReviewer Update
15 Nov 2019, 08:34Hi.
Tell me when they called me? Once man once. You people have my email address as well. So you could have reached out there if you really wanted to. So don't lie please.
Also, they have failed in their duty. If everything is ok, why do I have no service? I am using a device you provided.
Tell me when they called me? Once man once. You people have my email address as well. So you could have reached out there if you really wanted to. So don't lie please.
Also, they have failed in their duty. If everything is ok, why do I have no service? I am using a device you provided.
DJ
Doe J's update15 Nov 2019, 08:34
Reviewer Update
Hi.
Tell me when they called me? Once man once. You people have my email address as well. So you could have reached out there if you really wanted to. So don't lie please.
Also, they have failed in their duty. If everything is ok, why do I have no service? I am using a device you provided.
Tell me when they called me? Once man once. You people have my email address as well. So you could have reached out there if you really wanted to. So don't lie please.
Also, they have failed in their duty. If everything is ok, why do I have no service? I am using a device you provided.