cvdw
cameron van der westhuizen

1 reviews | Active since Jun 2016

09 Jun 2016, 14:27

Lazy unreliable supervisors of cellc

<p>i call cellc to speak to Pretty Moleko "supervisor" who "assisted" me on my 1st call to cell c the agent i spoke to tells me she is transfering me to Pretty Moleko but then i ended up holding for 25min then my call gets cut without Pretty Moleko taking my call i am disgusted with the horrible service i've been receiving from this useless service </p>

0
Replies (2)
Cell C
Cell C's reply10 Jun 2016, 05:54
Official

Sincere apologies for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our consultants will contact you and assist with this matter.

Regards

Cell C | PN

cvdw
cameron van der westhuizen's update10 Jun 2016, 08:21
Reviewer Update

that is my number i am unable to take calls now i am at work please call me at 1:30