AM
As M
1 reviews | Active since Nov 2016
07 Oct 2020, 14:43
Late Dad's SIM not resolved
I raised a query on 21 July 2020 (reference ***). The response I got is that it is still at Legal Team. This is going to be 3 months later and no proper resolution
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
07 Oct 2020, 14:57Good day
We will follow up with our Legal Team and revert to you. Apologies for the delay.
Please do expect our call soon.
^NT
We will follow up with our Legal Team and revert to you. Apologies for the delay.
Please do expect our call soon.
^NT
Best regards,
Cell C's reply07 Oct 2020, 14:57
Official
Good day
We will follow up with our Legal Team and revert to you. Apologies for the delay.
Please do expect our call soon.
^NT
We will follow up with our Legal Team and revert to you. Apologies for the delay.
Please do expect our call soon.
^NT
Best regards,
AM
As M's updateReviewer Update
12 Oct 2020, 08:50I still have not been contacted regarding this.
AM
As M's update12 Oct 2020, 08:50
Reviewer Update
I still have not been contacted regarding this.
AM
As M's updateReviewer Update
20 Oct 2020, 13:32I have provide all information to CellC and requested the account number last Friday to make payments. I had no response. Pathetic service.
AM
As M's update20 Oct 2020, 13:32
Reviewer Update
I have provide all information to CellC and requested the account number last Friday to make payments. I had no response. Pathetic service.
AM
As M's updateReviewer Update
28 Oct 2020, 16:42I have provided all information and I have had nothing back in the past 2 weeks. Beyond pathetic service.
AM
As M's update28 Oct 2020, 16:42
Reviewer Update
I have provided all information and I have had nothing back in the past 2 weeks. Beyond pathetic service.
AM
As M's updateReviewer Update
07 Nov 2020, 11:14Seems like the payment and request goes into a vacuum and CellC doesn’t answer. This will be reported to ICASA. Useless service.
AM
As M's update07 Nov 2020, 11:14
Reviewer Update
Seems like the payment and request goes into a vacuum and CellC doesn’t answer. This will be reported to ICASA. Useless service.
AM
As M's updateReviewer Update
10 Nov 2020, 16:55I have tried to contact Cell C on various means, here on HelloPeter and via email. Cell C chooses to ignore my emails and my many attempts to contact them. Therefore, I have laid a formal complaint to ICASA. Its pathetic service levels. It seems that the various platforms within CellC have the same work ethics or lack thereof.
AM
As M's update10 Nov 2020, 16:55
Reviewer Update
I have tried to contact Cell C on various means, here on HelloPeter and via email. Cell C chooses to ignore my emails and my many attempts to contact them. Therefore, I have laid a formal complaint to ICASA. Its pathetic service levels. It seems that the various platforms within CellC have the same work ethics or lack thereof.