Last warning missed for changing debit order date!!!

I have now reached a point beyond frustration with Cell C.

After numerous requests, complaints etc., Cell C can still not do a simple thing like changing a debit order date to the 7th of each month.

Since the inception of this contract, it was requested to debit the account at the 7th which was not done. Month after month, I have been hit by Cell C with R70 because the debit failed. CELL C, ITS NOT THE DEBIT THAT FAILED, ITS YOU!!!!!

Subsequently, I am beyond gatvol to see a R70 charge every month, and pleading every month to change the debit to the 7th.

That is not the only frustration, Cell C keeps phoning me to sell their products, I do not want your products if you cannot do one simple thing correctly.

besides that, the app is unreliable and useless, it cannot process card payments, the wheel just keeps on turning and turning and turning..... you get the point? , exactly how my request to change the debit order date keeps on turning and turning and turning.... see the similarity????

Cell C has refunded 2 x R70 but has done nothing else to refund the other months that money was deducted for penalties. I sure wisjh that I can HIT them hard with penalties.

So, after numerous requests the the inability to do a simple debit order date change, can I really ask of you a very difficult advance request to cancel all my contracts without penalties and convert the numbers to prepaid.

I have warned you before of this and you couldn't resolve a simple debit order date. I have reached the point of disgust at this utter lack of service and do not trust Cell C with my bank account.