MM
Millicent M

1 reviews | Active since Aug 2015

03 Dec 2015, 10:38

LANDLINE CALLS CAN'T BE RECIVED

CELL PHONE NUMBER *** CAN'T RECEIVE LANDLINE CALLS, ISSUE WAS REPORTED TO CELLC AND THEY PROMISED THAT THEY WILL CALL US WITHIN TWO DAYS BUT THEY NEVER CALLED, WE CALLED THEM SEVERAL TIMES BUT STILL NOT RESOLVED AND NOTHING HAS BEEN DONE. CALL REFERENCE NUMBER FOR LOGGING A TICKET ISSUE WITH THEM WAS *** AND THE LOG NUMBER WAS SD442024.

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Replies (1)
Cell C
Cell C's reply03 Dec 2015, 12:39
Official
Hello erensKagiso16@,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN