VM
Vumani M

1 reviews | Active since Sept 2015

09 Jun 2016, 09:27

Lack of service when needed!!

<p>I have experienced the worst service of my life from cell c over the last 2 days. For a network I pay monthly for I expected better, not special service, but GOOD service. I have been trying to do sim swap on my 2 contract sims, as I was ****** and had them ******. I have the unRICA'd sims and now I am battling to activate them, on top of this I am told I must pay this.</p>

0
Replies (3)
Cell C
Cell C's reply09 Jun 2016, 09:32
Official

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Regards

Cell C | PN

VM
Vumani M's update09 Jun 2016, 09:36
Reviewer Update

Even though you did not ask for an alternative number, contact me on ***. As I do not have a phone for the "consultant" to call me on at present!

VM
Vumani M's update09 Jun 2016, 12:26
Reviewer Update

Noted. I am still awaiting assistance.