Lack of Service Cell C Fibre

Recently joined Cell-C Fibre, promised uncapped and unshaped.

1) Was promissed R500 gift voucher, was never received.

2) Speed running at half the promissed speed today, called the call centre, was told to send a screen dump, so they could send it to the back office for assistance.

So why have the front office, rather save money and do away with the front office and allow your csutomers to speak to someone that can help.

The call operator was very unhelpful, said that is the way it is, so in other words, build a bridge.

I hope I have not made an error in judgement joining Cell C fibre.