1 reviews | Active since Jun 2017
Lack of service and bad service
<p>I took out a data package at Cell C Clearwater and specifically asked the consultant to cap it so I do not pay more than the contract price. Months later to my horror I received a bill for a large amount. I was then told my pone would be cut off,. After speaking to someone in their legal/ pre legal dept and made a payment arrangement and was told if i pay the amount my service will be reconnected. I made payment on the Thursday and on the Monday was told I had to pay more to be reconnected. After another 25 odd calls to Cell c I am yet to get hold of someone who can help me. I have continued to phone and they put me through to legal / prelegal and the longest so far i held begfore putting down was 25 mins. The number i have phoned is continuously engaged. CELL C YOUR SERVICE IS APPALING</p>
Hi Karen
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Hi Karen
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Danielle could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Danielle could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
