MB
Mehnaaz B

1 reviews | Active since Oct 2017

27 Jul 2020, 13:47

Lack of service

I have no fibre connection again. This is a.weekly occurence. I try and call Cell c support myself but there is no person to talk to. I have to send atleast 4.to 5 emails and hello peter to get any response. It talks them 3 days to get back to me and a day after that to fix. I only have fibre for about 2 days a week and pay the full fee of now R829 pm I have NEVER recieved such terrible service or lack thereof from.any other provider. I cant wait to pay this contract up

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Replies (1)
Cell C
Cell C's reply27 Jul 2020, 14:55
Official
Good day Mehnaaz Bismilla

Thank you for writing to us.

We have received your review regarding your C-Fibre connection. Firstly, we would like to apologize for the service you have experienced from us.

Kindly send us your Cell C/ID number in question via " Private reply" and we will be in touch to assist.

^NZ