Lack of information, promised but not delivered

<p>I got my upgrade at the end of December 2016, and I have had never ending problems. Firstly I was not able to access the internet at all when I first got my phone. In store they tried all the settings and then they decided to do a sim swop, it didn't work either, with full 3G I was unable to get to access the internet whatsapp or anything, finally I sent my Huawei P9 in because they narrowed it down to the phone. They gave me a Samsung for a loan phone and when I tried to access the.internet with that phone it didn't work either. They then reprovisioned my sim (at this stage I had been in 6 days out of 7 days) I got my new phone and it still doesnt work. I also got a contract with a lot of minutes and I told the sales consultant that I did not want to pay anything more then R600, then a week down the line I had to add an airtime limit so that I can phone any 0860 numbers, so now that is cutting into what I said I wanted to pay. I am just so frustrated and it seems no one can sort out this problem with the sim card </p>