MM
Mzwandile M
1 reviews | Active since Dec 2012
05 Feb 2015, 10:08
Lack of communication
I took up a Cell C contract (24 month, for a Z3) close to 3 weeks ago. What was suppose to be no more than a week of waiting for me to get my phone delivered, has now turned into a waiting game.<br> I made calls to hear what's the hold up and all I get is that there's no stock available. Then why on earth do you sell me a phone you don't even have? I also see you guys have began to debit me, meaning basically I'm paying for a phone I don't even have. <br> The reference no is ***9 if anyone is interested in helping me. But I'm not gonna hold my breath. The irony of it is that, for people who claim to offer a communication service, you guys suck at it.
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Replies (1)Cell C's replyOfficial
05 Feb 2015, 10:15Hello zwailegend,
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN
Cell C's reply05 Feb 2015, 10:15
Official
Hello zwailegend,
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN
