JB
Julandy B

1 reviews | Active since Jul 2016

14 May 2017, 19:06

Lack of client service regarding debitorders

<p>We took a data contract out with Cell c Robertson Western cape. After going back and forth regarding signal. We locked a complain and cell c let us know that they can not assist us with the signal problem and the contract was deleted. In April 2017. But debit orders from cell c are still going of yesterday R409 and why is this still being deducted. And this is the third deduction. I need this stopped asap. why is this ongoing iets not being stopped on your side. </p>

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Replies (1)
Cell C
Cell C's reply15 May 2017, 07:52
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN