TD
Tumi D
1 reviews | Active since Jun 2020
21 Mar 2025, 10:14
Kelly Stubb Cell C customer service agent who doesn’t read emails!!!!
My email address is saved under a Cell C customers profile, I mailed the customer service agent (Kelly Stubb) back a few months ago telling her I’m not the person she’s looking for and that she should remove my email address. Instead of doing that she continues to flood my emails day in and out. I mailed again telling her I am not Knife but she has still continued! Can this Kelly Stubb person stop harassing me please!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
21 Mar 2025, 11:01Dear Tumi Dintoe
Thank you for contact us.
We sincerely apologize for the inconvenience this has caused. We take matters like this very seriously, and we will immediately investigate the issue. We will remove your email address from the customer profile to prevent further communication. Rest assured, we will resolve this promptly, and you will no longer receive unwanted emails.
Thank you for your patience.
Regards
Cell C | NT
Thank you for contact us.
We sincerely apologize for the inconvenience this has caused. We take matters like this very seriously, and we will immediately investigate the issue. We will remove your email address from the customer profile to prevent further communication. Rest assured, we will resolve this promptly, and you will no longer receive unwanted emails.
Thank you for your patience.
Regards
Cell C | NT
Cell C's reply21 Mar 2025, 11:01
Official
Dear Tumi Dintoe
Thank you for contact us.
We sincerely apologize for the inconvenience this has caused. We take matters like this very seriously, and we will immediately investigate the issue. We will remove your email address from the customer profile to prevent further communication. Rest assured, we will resolve this promptly, and you will no longer receive unwanted emails.
Thank you for your patience.
Regards
Cell C | NT
Thank you for contact us.
We sincerely apologize for the inconvenience this has caused. We take matters like this very seriously, and we will immediately investigate the issue. We will remove your email address from the customer profile to prevent further communication. Rest assured, we will resolve this promptly, and you will no longer receive unwanted emails.
Thank you for your patience.
Regards
Cell C | NT
TD
Tumi D's updateReviewer Update
22 Mar 2025, 10:12When exactly are you going to remove it because even after yesterday’s call I woke up to another email from Kelly Stubb?! Can you actually attend to this properly!
TD
Tumi D's update22 Mar 2025, 10:12
Reviewer Update
When exactly are you going to remove it because even after yesterday’s call I woke up to another email from Kelly Stubb?! Can you actually attend to this properly!
TD
Tumi D's updateReviewer Update
22 Mar 2025, 11:08***l
The reference number used in the mail is ***
The reference number used in the mail is ***
TD
Tumi D's update22 Mar 2025, 11:08
Reviewer Update
***l
The reference number used in the mail is ***
The reference number used in the mail is ***