*** service from Cell C davenport

on Tuesday i went through to Cell C Davenport to upgrade my two cell numbers. i was meet with friendly staff and was assisted. when i decided on what phones i wanted the deal was processed and the gentleman whom was helping me out showed me the phones from across the counter and said u can see the screen is not cracked or broken, i rep**** yes. he then put it back in the box and showed me the next phone in the same manner! i never got to touch or hold the phone to inspect it properly. when i got home to now set up the phones i noticed that the one had scratch marks on the top corner and bottom corner on the same side as if it was dropped previously. i then stopped setting up the phone and put it all back in the box to return the following day. i returned it and was told i would have to wait 5 working days for it to be all sorted out. i was OK with that. the second phone i got from Cell C was ok until later that day when it just froze for an hour, it wouldn't do nothing. i returned that phone today and was told that Cell C would send it away for repairs but they can only send it on Monday. so that means i must now be with out two phones for over a weekend end and a few days extra!!! while i was in the store i was asked by the manager of the store "is it your fault? are you a bad luck person?" im not sure but i dont think that is the way you should treat or speak to your customers. when i asked about the data that i used to set up my new phone would be refunded i was told no. And i was told that i would have to come and sit in store and waste more of my time using their wifi to set up the phones. the new phones were given data 10g and 20g of which expires in a month on the one and three months on the other. my problem is that now they have my phones and im paying for them but i dont have them and when i get them back i have less time to use the data the was given to me which is unfair and they dont care about that as they just said sorry we cant do nothing about that.