*** service ...

<p>I called in to cellc c on the 5th Oct to upgrade my # ********** 888 and I opted for the Huawei P9 and I was told it would be delivered in 3-7working days. However i called in on the 12th October and requested to change from the p9 to the Iphone5s on the pinnacle package (top up) which would be R369 and I was happy with that but i was told that my bank code had expired and they needed to get my new score or something like that and they'd call me back within 48 hours to confirm if the upgrade had been approved. But I havent heard from CELL C to date. regardless of whether I can upgrade or not, it would've been nice for someone to call me back and tell me if I did not qualify so i can make a plan to get a phone and here I am on the 26th Oct not knowing what's going on and still phoneless. I have 3contracts with cell c and this by far is disappointing to say the least </p>