Just can't get it right

Item: Cell C
Rating: 1
Author: Adele O

I changed banking details months ago, and they just can't get it right. Phone again today for the 3rd time, and they still have not updated my debit order details. Don't know what to do. And now they can't do it over the phone I need to go into a branch. What the hell Cell C. Do I now need to cancel my contract just because you can't do a simple thing like change my debit order banking details.

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Replies (1)

Cell C's replyOfficial

13 Mar 2026, 10:22

Dear Adele,

Ntibi from our support team has confirmed that they have contacted you and successfully assisted with updating your banking details on our system.

Thank you for taking our call.

Cell C | DA

Cell C's reply13 Mar 2026, 10:22

Official