TM
Thandeka M
1 reviews | Active since Dec 2013
11 Jun 2015, 15:51
JUST ANSWER THE CALL
I have been trying to call your C-Surance call centre to no avail. I need to register a claim and odd enough I am not receiving any assistance. <br> <br> Do you not have any agents to answer the call? I loaned a phone inorder to be able to log my claim. If my call is not answered, I will PERSONALLY hold your company for my claim. I had to call multiple times in order to insure my phone, now I'm trying to get hold of this call centre and nobody is bothering to pick it up.<br>
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Replies (1)Cell C's replyOfficial
11 Jun 2015, 16:03Hello Funshine,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Jun 2015, 16:03
Official
Hello Funshine,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
Best regards,
