MM
Morne M

1 reviews | Active since Feb 2012

02 Nov 2015, 08:17

just a lie to get my hellopeter comment removed

I am SO ENRAGED right now, after complaining here on hello peter, about the call center, for not having a recording of my initial purchase of contract, i was pleasantly told by this guy to >> First make payment for my contract, then he will cancel my contract and not charge me a cancellation fee of R700 , Then i should just call 048 145 choose option 1 and they will give me a whole new contract. I phoned Friday and the man at the call center said he will NOT be giving me a new contract because i was on Debt review, . . I was on debt review when they upgraded me then. . Well i have over 20,000 face book friends and my company has over a 100,000 friends. . If this issue is not sorted out before 5 pm, , , , I will go VIRAL with this and people all over the world would know what cell c is really about. . . They where obviously waiting for my next payment in order to cancel everything. I do still have another contract with Cell C so why did the guy lie to me, in order to get my monthly contract fee. . . . Either they re-connect my original contract with my piece of Sh*t broken phone, or they give me my new contract as promised by Cell c call center on Wednesday. .

0
Replies (1)
Cell C
Cell C's reply02 Nov 2015, 09:30
Official
Hello mornemaccallum,

Thank you for posting to us.

We will ensure that this matter is sorted amicably. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN