1 reviews | Active since Oct 2014
Jabu at Costumer Care - horrible service and Incompetence
Before I name and Shame this employee of Cell C who they think are fit to deal with customers - please go listen to the recording.
It is shocking that that is the level of Service you offer.
Jabu sets a really bad image of Cell C - Telling me services is impossible after i have confirmed it twice on the same day.
In saying that, I am still on the line going for 22min already after explaining a number swop is possible for two contracts and advising him that the costs are R250 per line
Ref - ********** ********** 8
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
It is disappointing to learn that the agent did not conduct himself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
It is disappointing to learn that the agent did not conduct himself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Good morning Anneri
Kindly respond to Palesa's email for further assistance.
Regards
Cell C | PN
Good morning Anneri
Kindly respond to Palesa's email for further assistance.
Regards
Cell C | PN
Palesa phoned 021****771 and was advised by the receptionist that you are not available thereafter she called your 084****279 number and there was no answer.
She sent another email advising of this, please respond and advise of a suitable time to contact you.
Regards
Cell C | PN
Palesa phoned 021****771 and was advised by the receptionist that you are not available thereafter she called your 084****279 number and there was no answer.
She sent another email advising of this, please respond and advise of a suitable time to contact you.
Regards
Cell C | PN