jS
johnny S
1 reviews | Active since Nov 2022
21 Apr 2023, 11:56
JA Staples Account
Good day
i would like to understand how you as Cell c can send me a message stating my account is behind by R590 but i closed the account in December 2022 we are now in April 2023 and all of a sudden, my account is behind?
payments were made up to date and confirmed by cell C Vall Mal, this us unexpectable this account is closed due to the incompetence of the cell c personnel and staff, and still, this is happening.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
21 Apr 2023, 12:37Hi Johnny
We'll get our support team to look into this matter.
Do expect a call within 24- 48 working hours.
^PN
We'll get our support team to look into this matter.
Do expect a call within 24- 48 working hours.
^PN
Best regards,
Cell C's reply21 Apr 2023, 12:37
Official
Hi Johnny
We'll get our support team to look into this matter.
Do expect a call within 24- 48 working hours.
^PN
We'll get our support team to look into this matter.
Do expect a call within 24- 48 working hours.
^PN
Best regards,
jS
johnny S's updateReviewer Update
21 Apr 2023, 12:52100%
jS
johnny S's update21 Apr 2023, 12:52
Reviewer Update
100%
Cell C's replyOfficial
21 Apr 2023, 12:56Cool.
^PN
^PN
Best regards,
Cell C's reply21 Apr 2023, 12:56
Official
Cool.
^PN
^PN
Best regards,
jS
johnny S's updateReviewer Update
21 Apr 2023, 15:54I need you to send me the statement that you so-called say I'm behind on also send me the mail address where i can send you the proof of payments for the 24months i hade the contract as well as the document from your system stating the account is up to date communicate via email as you don't listen and also don't communicate i will also need contact details of your seniors as the personnel on the floor are too lazy to do their work.
jS
johnny S's update21 Apr 2023, 15:54
Reviewer Update
I need you to send me the statement that you so-called say I'm behind on also send me the mail address where i can send you the proof of payments for the 24months i hade the contract as well as the document from your system stating the account is up to date communicate via email as you don't listen and also don't communicate i will also need contact details of your seniors as the personnel on the floor are too lazy to do their work.
Cell C's replyOfficial
21 Apr 2023, 15:58Noted, you will be assisted accordingly.
^PN
^PN
Best regards,
Cell C's reply21 Apr 2023, 15:58
Official
Noted, you will be assisted accordingly.
^PN
^PN
Best regards,