Its all about sales without service

I took out a new contract last week Monday over the phone.<br> I specifically asked that my current prepaid number should remain my number and become my contract number.<br> I was told this will not be a problem.<br> I received my phone this Monday, and yesterday, the new simcard was activated, but with a new number, not my old as asked.<br> Can you please urgently fix this issue, as I will not let any debit order go through my account until this has been corrected as initially requested.<br> Why is it so hard to get decent accurate service?<br> Would you accept it if I only pay you some of the money I should be paying you?<br> Why should I settle for getting only some of the service I am suppose to get?