LJ
Lizette J
1 reviews | Active since May 2013
15 Apr 2016, 21:04
Itemised Billing
Cell C suddenly stops sending me itemised billing which I have had with my contract since 2009, when I called the customer care service they tell me I must pay to reactivate it and also that I called in monthly for my itemised billing. I have itemised billing on all my accounts from August 2009 until December 2015 when it suddenly stopped. The other thing is their customer service is non existent and the staff dont know how to talk to clients.<br> And to think Pholiswa is an acting supervisor!
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Cell C's replyOfficial
16 Apr 2016, 07:13Hello LizetteJohnstone,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Apr 2016, 07:13
Official
Hello LizetteJohnstone,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,