BR
Bongani R

1 reviews | Active since Mar 2021

23 Mar 2021, 14:24

ITC Record

Good day,

I trust this email will reach the Douglas Craigie Stevenson.

I’m very disgusted with Cell C service especially after speaking to Sandile Gumede who calls himself superior.

I once had a contract with Cell C, a route of which was long paid up after its 24 months term. I couldn’t believe today when I was applying for my dream house, a bond. My ITC records reflects that I’m in arrears and I still owe Cell C R301. Speaking to Sandile Gumede has been a nightmare as he couldn’t assist me to get this matter resolve. Say it has to be escalated and get a paid up letter. A paid letter wont do any justice, I need your company name to be removed off my ITC records because I don’t owe you a cent.

Send me my paid up letter urgently and removed your false information on my ITC urgently.

Should I not get a response from you by close of business tomorrow. I’m going to ombudsman to expose you and I’m taking legal actions with my lawyers

0
Replies (2)
Cell C
Cell C's reply23 Mar 2021, 15:26
Official
Good day Mr. Radebe

Thank for reaching out to us.

We have received your review regarding your Cell C account reflecting on your ITC report.

Please respond via "Private Reply" with your Cell C account or ID number and we will be in touch to assist.

^NZ
Cell C
Cell C's reply23 Mar 2021, 17:11
Official
Thank you.

We will be in touch.

^NZ