ITC Profile not updated accurately

Item: Cell C
Rating: 2
Author: Philip M

Good day,<br> <br> I would like to log a complaint regarding my cell c contract account. I have recently reviewed my report on the Transunion website and three months has been updated as not paid, when I have actually paid my account. Should this matter not be resolved within 36 hours, I will log a complaint at the credit ombudsman, NCA and perhaps a TV program or two. <br> <br>

Helpful (0)

Replies (1)

Cell C's replyOfficial

10 Apr 2015, 08:35

Hello pmynhardt,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C's reply10 Apr 2015, 08:35

Official