pP
priya P

1 reviews | Active since Jul 2016

27 Jul 2016, 13:33

ITC not updated after a year!

<p>I have settled 3 contracts handed to the Legal deparment between 2014 and 2015.</p> <p> </p> <p>These accounts are still actively listed on ITC.</p> <p> </p> <p>I have not been able to buy a car or get a home loan due these listing.</p> <p> </p> <p>My ID number is ********** 197083</p> <p> </p> <p>It takes 7 to 14 working days for ITC to be updated, i excet this to be done by the 17th of August 2015</p>

0
Replies (3)
Cell C
Cell C's reply27 Jul 2016, 13:55
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply28 Jul 2016, 11:07
Official

Patrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,

pP
priya P's update28 Jul 2016, 11:42
Reviewer Update

I have been trying to get a hold of your Legal department for the 20 minutes. Does no one asnwer the phone?

I am actually still on hold!