KM
Kanisious M
1 reviews | Active since Oct 2023
12 Aug 2024, 21:11
******* ITC Checks by an Agent
I went to Cellc Cresta twice in the last three months for a simple sim swap and on both occasions, I noticed on my Credit Report that someone Queried my ITC from Cellc, I got assisted by the same guy at their store. I want answers please this is affecting my credit rating.
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Cell C's replyOfficial
13 Aug 2024, 07:38Dear Kanisious Museka,
Thank you reaching out to us, we sincerely apologize for the distress this situation has caused.
We take your concerns very seriously and assure you that we will thoroughly investigate the matter as we understand the impact this could have on your credit rating.
Please send us an email with the report or notification showing the details of the credit inquries so that we can be able to initiate an investigation on our end.
Email to *** with subject line HP | Kanisious Museka | Unauthorized Credit Checks | *** | ***
Regards
Cell C | TD
Thank you reaching out to us, we sincerely apologize for the distress this situation has caused.
We take your concerns very seriously and assure you that we will thoroughly investigate the matter as we understand the impact this could have on your credit rating.
Please send us an email with the report or notification showing the details of the credit inquries so that we can be able to initiate an investigation on our end.
Email to *** with subject line HP | Kanisious Museka | Unauthorized Credit Checks | *** | ***
Regards
Cell C | TD
Best regards,
Cell C's reply13 Aug 2024, 07:38
Official
Dear Kanisious Museka,
Thank you reaching out to us, we sincerely apologize for the distress this situation has caused.
We take your concerns very seriously and assure you that we will thoroughly investigate the matter as we understand the impact this could have on your credit rating.
Please send us an email with the report or notification showing the details of the credit inquries so that we can be able to initiate an investigation on our end.
Email to *** with subject line HP | Kanisious Museka | Unauthorized Credit Checks | *** | ***
Regards
Cell C | TD
Thank you reaching out to us, we sincerely apologize for the distress this situation has caused.
We take your concerns very seriously and assure you that we will thoroughly investigate the matter as we understand the impact this could have on your credit rating.
Please send us an email with the report or notification showing the details of the credit inquries so that we can be able to initiate an investigation on our end.
Email to *** with subject line HP | Kanisious Museka | Unauthorized Credit Checks | *** | ***
Regards
Cell C | TD
Best regards,