1 reviews | Active since Mar 2015
ITC
Dear C Cell,<br> I am writing to you about an issue which I think needs the attention of the consumer obudsman and the office of the consumer protector.You clearly cannot handle your own business. I went to apply for a credit card only to be rejected on grounds that there is a judgement on my account. I immediately thought of you. You have put NDS on my case to harass me as often as they can.<br> <br> I settle the account I have with you in 2013. I took the proof of payment to your store in Parow. I asked them to close they account. They called your call centre and took me they are forwarded the proof of payment with instructions for closure. I thanked them and left.<br> <br> Following year in 2014. I started getting collections calls which I rep**** requesting of an email address or fax to which I could send proof of payment. I never got it.<br> <br> I emailed both you and NDS and sent proof of payment but you rep**** that you continued to debit the account. Who fault is that? Also tell me why your legal department's number is not listed? Instead your customer care number keeps keep giving me two options which are irrelevant to me. Please sort this out because it is ruining my life and good name.
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
